Code of Conduct

Safesoft's Code of Conduct

This code establishes the responsibility of Safesoft, its collaborators and service providers toward the members of the company themselves, toward our partners, clients and the whole community. It helps us to understand the responsibilities we share and alerts us on important legal and ethical issues that may arise. This document does not intend to cover all Safesoft’s policies, procedures and standards. Maybe you will not find here all the answers you are looking for. But you will find examples of our basic and illustrative Values on how Safesoft chooses to act and how each member of our company is expected to behave. If you are in doubt about this Code, or if the conduct of a colleague in your workplace is worrying, first speak to your manager. If by any reason, you are not comfortable to act that way, contact the company’s ombudsman:

Supervision of the programme of ethics

The supervision of the Programme of Ethics and Compliance with Standards of Conduct is under the responsibility of the Safesoft’s Board and Legal Department.


Our company assigned representatives to the quality and commercial segments, putting them in charge of establishing standards of ethics and conduct, as well as providing the respective training, besides monitoring and addressing issues on those matters.

Hotline for Ethical Conduct

Besides the conventional channels of communications and help resources available, the Hotline for Ethical Conduct is a simple way for any collaborator or service provider to report concerns on activities regarding business or the workplace, which may not be aligned with Safesoft’s values, or to express doubts, in case any explanation or counseling is required. The Hotline for Ethical Conduct may be contacted through email,

All Safesoft’s collaborators and service providers have the right to make questions or express concerns on behaviors in the workplace or in interpersonal relationships, even though they are practiced through electronic means. In case of doubt, ask. Many transgressions occur for lack of information or understanding of principles, or because people simply want to “resolve” a situation, and not for character failure or dishonesty.

Disciplinary measures, including dismissal, may be taken toward collaborators that cease to comply with Safesoft’s business ethics practices or that consciously provide fake information. The termination of service provision contracts may also occur, when it is appropriate.

Safesoft's Reputation

The success of every and any company depends on its reputation. Safesoft counts on its collaborators, service providers, business and process partners to consistently do what is correct, in the proper way, thus preserving its good reputation. Do what is correct and in the proper way. Behave ethically, complying with the highest standards of professional conduct.

Health and Safety

Safesoft has the goal of providing and preserving workplace safety. The established rules and procedures must be compulsorily observed in the factory and in other places, where applicable.

It is everyone’s duty to perform each one’s work, always respecting the rules for health and safety, and immediately reporting any worrying situation, incident or disrespect toward safety rules.

It is forbidden to use, hold or transfer illegal drugs within the company’s facilities.

It is not allowed to work under the influence of alcohol or illicit drugs.

Collaborators are forbidden to act with violence or to make threats, and are also not authorized to hold or use guns in the workplace.

Respect and Fair Treatment

Safesoft offers equal employment opportunity for all people, regardless of race, religion, color, ethnicity, age, gender, physical impairment, sexual orientation or any other factor. This fair treatment is applicable to all phases of the employment bond, including;


– Contracting, assignment of responsibilities, promotion and dismissal of collaborators;


– Growth and development opportunities;


– Success recognition.


Safesoft does not tolerate any kind of harassment. Harassment may present in many ways, all of them unacceptable, as described in the following examples:

Jokes, insults, threats and other undesirable behaviors that refer to race, color, gender, age, religion, nationality, heritage, citizenship, impairment, social or economic status, scholarship.

Behaviors or insinuations of sexual nature, sexual favor requests, verbal or physical attitudes of sexual nature, or exhibition of objects or images with sexual connotation.

Verbal or physical conduct that disturbs the performance of another collaborator, or that engenders fear or hostility in the workplace.

Everyone that works at Safesoft is aware that the work legislation holds accountable not only the company, but also the agent that practices harassment, in any of its forms.

Privacy of Collaborators

Safesoft respects the privacy of its collaborators and service providers. Personal information of collaborators and service providers will only be collected and processed for business reasons and whenever it is in accordance with the applicable law. The access to personal information of collaborators and service providers is limited only to people with legal right to see them, and even then, only when this is required for the conduction of a work. Professionals that handle personal information are regularly advised regarding their responsibility of protecting them.

External Jobs, Activities or Services

Jobs, activities or services that are external to the company cannot interfere with the work to be conducted at Safesoft. It is not acceptable to conduct external services that are external to Safesoft which somehow create conflict with the work that is conducted for the company. It is not allowed to sell products that compete with Safesoft, even though you make it as an autonomous professional.

Conduct with Business Partners

Our Values, honesty and behaviors are not limited to our actions, and do not end outside our doors. We expected the same posture from all our suppliers, clients and all those that engage with us.

Conflict of Interest

SAFESOFT’s decisions must be based on opinions exempt from personal interests or profit. A conflict of interest may occur when personal goals interfere with the evaluation and objectivity of a collaborator, service provider, or with its loyalty toward SAFESOFT. Prevent situations that cause or seem to cause conflicts. SAFESOFT’s collaborators and service providers are not authorized to represent the company in agreements that result in financial benefit for oneself, relatives or friends. Collaborators and service providers are forbidden to take any measure that results in personal benefit for oneself, relatives or friends.

Fair Competition

Safesoft believes that open, fair competition benefits the company, improving it, its clients and the whole society. Safesoft will rigorously obser all legislation on competition so that it occurs in a fair way. Safesoft’s collaborators cannot discuss or enter into formal or informal agreements with competitors on prices or matters that concern price, production level, storage level, proposals, production division, territory of sales, products, clients or suppliers.

Collection and Use of Information from Competitiors

Safesoft’s collaborators and service providers may only collect information through legal means. It is forbidden to employ illegal or unethical means to obtain information on other companies. Do not share confidential matters from suppliers or clients with people outside Safesoft without previous, written permission. If information protection agreements are signed, comply with the terms and conditions specified by those legal instruments. It is forbidden to steal or improperly use industrial secrets.

Relationship with Clients

Safesoft adopts honest business competition practices. We value our clients and treat them properly. Do not lie about products, services or prices. Do not make false allegations on competitors’ offers. Safesoft usually issues certificates of compliance with quality control specifications, procedures and data from tests. Such certifications must accurately reflect the conducted actions and the obtained results. Fake, equivocal or incorrect certificates must not be issued. Safesoft will neither modify specifications of a product or service, project or materials, nor use pieces different from those specified, unless this is clearly allowed by the client or it is provided by regulations and applicable business practices. SAFESOFT will provide only trustable products and services, which fully comply with rules and regulations for the segment of its products.


Manifold materials used throughout our work are protected by copyright laws. It is not allowed to reproduce, distribute or alter materials from the company or third parties whose copyright is protected by law, except with previous authorization. Examples of materials commonly protected by copyright law: Softwares, audio and video Recordings, Materials used in presentations and training, management Models, data from projects and processes.