Safesoft Code of Conduct
This code establishes the responsibility of Safesoft, its employees, and service providers toward members of the company itself, our partners, customers, and the entire community. It helps us understand the responsibilities we share and alerts us to important legal and ethical issues that may arise.
This document does not intend to cover all of Safesoft's policies, procedures, and standards. You may not find all the answers you are looking for here. But you will find examples of the basic Values and the way of operating chosen by Safesoft, and of the behavior expected from every member of the company.
If you have questions about this Code, or if a colleague's conduct in the workplace is a cause for concern, speak with your manager first. If, for any reason, you do not feel comfortable doing so, contact the company's Whistleblower Line:ouvidoria@safesoft.com.br .
Ethics Program Oversight
Oversight of the Ethics and Code of Conduct Compliance Program is the responsibility of Safesoft's Board of Directors and Legal Department.
Representatives
The company has appointed representatives in the quality and commercial segments, tasking them with implementing ethical and conduct standards, as well as providing the respective training, in addition to monitoring and resolving issues on these matters.
Ethics Conduct Hotline
In addition to conventional communication channels and available help resources, the Ethics Conduct Hotline is a simple means for any employee or service provider to report concerns about business or workplace activities that may not be aligned with Safesoft's Values, or to raise questions in case any clarification or guidance is needed. The Ethics Conduct Hotline can be reached by email,ouvidoria@safesoft.com.br .
All Safesoft employees and service providers have the right to ask questions or raise concerns about behavior in the workplace or in interpersonal relationships, even when conducted through electronic means. When in doubt, ask. Many violations occur due to lack of information or understanding of the principles, or because people simply want to "resolve" a situation, not due to a character flaw or dishonesty.
Disciplinary measures, including termination, may be taken against employees who fail to adhere to Safesoft's business ethics practices or who knowingly provide false information. Termination of a service agreement may also occur, when applicable.
Safesoft's Reputation
The success of any company depends on its reputation. Safesoft relies on its employees, service providers, business partners, and processes to consistently do what is right, in the right way, thereby preserving its good reputation. Do what is right and in the right way. Behave ethically, meeting the highest standards of professional conduct.
Health and Safety
Safesoft aims to provide and preserve workplace safety. Established rules and procedures must be strictly followed at the factory and other locations, as applicable.
It is everyone's duty to carry out their assigned work, always respecting health and safety rules, and to immediately report any concerning situation, incident, or disregard for safety standards.
It is prohibited to use, carry, or transfer illegal drugs within company premises. Working under the influence of alcohol or illicit drugs is not permitted.
The company does not look favorably upon, and does not permit, acts of violence or threats among employees, nor does it authorize the carrying or use of weapons on its premises.
Respect and Fair Treatment
Safesoft offers equal employment opportunities to all people, regardless of race, religion, color, nationality, age, sex, physical disability, sexual orientation, or any other factor. This fair treatment applies to all stages of the employment relationship, including:
Harassment
Safesoft does not tolerate any form of harassment. Harassment can take many forms, all of them unacceptable, as described in the following examples:
Everyone who works at Safesoft is aware that labor legislation holds not only the company but also the individual who commits the harassment, in any of its forms, accountable.
Employee Privacy
Safesoft respects the privacy of its employees and service providers. Personal information of employees and service providers will only be collected and processed for business reasons and always in compliance with applicable law. Access to personal information of employees and service providers is limited only to those with a legal right to view it, and even then, only when necessary for the performance of work. Professionals who handle personal information are regularly reminded of their responsibility to protect it.
Outside Employment, Activities, or Services
Outside employment, activities, or services must not interfere with work to be performed at Safesoft. It is not acceptable to perform outside services that, in any way, create a conflict with the work performed for the company. Selling products that compete with Safesoft is not permitted, even as an independent professional.
Conduct with Business Partners
Our values are not confined to the company's physical space: we expect the same standard from our suppliers, customers, partners, and everyone who may deal with us.
Conflicts of Interest
Safesoft's decisions must be based on opinions free from personal interest or gain. A conflict of interest may occur when personal objectives interfere with an employee's or service provider's judgment, objectivity, or loyalty to Safesoft. Avoid situations that create or appear to create conflicts. Safesoft employees and service providers are not authorized to represent the company in agreements that result in personal financial benefit to themselves, family members, or friends. Employees and service providers are prohibited from taking any action that results in personal benefit to themselves, relatives, or friends.
Fair Competition
Safesoft believes that fair and open competition benefits the company's improvement, customers, and society as a whole. Safesoft will strictly comply with all competition laws to ensure fair practices. Safesoft employees may not discuss or enter into any formal or informal agreement with competitors regarding prices or matters related to pricing, production levels, inventory levels, proposals, production allocation, sales territory, products, customers, or suppliers.
Collection and Use of Competitive Information
Safesoft employees and service providers may only gather information through legal means. It is prohibited to use illegal or unethical means to obtain information about other companies. Do not share confidential matters of suppliers or customers with people outside Safesoft without prior written permission. If information protection agreements are signed, comply fully with the terms and conditions specified in those legal instruments. Stealing or misusing trade secrets is prohibited. Do not propose or ask others to disclose trade secrets.
Customer Relations
Safesoft adopts honest competitive business practices. We value our customers and treat them fairly. Do not lie about products, services, or prices. Do not make false claims about competitors' offers. Safesoft typically issues certificates of compliance with quality control specifications, procedures, and test data. Such certificates must accurately reflect the actions performed and the results obtained. False, mistaken, or incorrect certificates must not be issued. Safesoft will not modify product, service, design, or material specifications, nor use parts other than those specified, unless clearly permitted by the customer or stipulated by applicable regulations and business practices. Safesoft will provide only reliable products and services that fully comply with the standards and regulations for its product segment.
Copyright
Various materials used in the course of our work are protected by copyright law. It is not permitted to reproduce, distribute, or alter materials belonging to the company or to third parties whose copyrights are protected by law, except with prior authorization. Examples of materials commonly protected by copyright law include: software, audio and video recordings, materials used in presentations and training, management models, and project and process data.
Safesoft Whistleblower Line
Questions, reports, or concerns about conduct can be reported confidentially:ouvidoria@safesoft.com.br